Smart City

Smart City Sentinel

Cambridge Health Alliance and Maven Wave Deploy HIPAA Compliant Telehealth via Google Meet, Epic

By Ken Briodagh

In a recent release, Maven Wave, an Atos company, announced that it has deployed telehealth services that support HIPAA compliance through integration between the Google Meet video chat platform and the Epic electronic medical records software.

Due to the soaring demand for secure telehealth services amid COVID-19, Maven Wave reportedly designed this secure integration for Cambridge Health Alliance (CHA), a regional health system based in Massachusetts. With Maven Wave’s support, the health system accelerated this project to launch within a few weeks instead of a few months or longer.

CHA is a Harvard-affiliated system with two acute care hospitals, 13 community care centers, and 125,000 primary care patients using Epic software for its electronic health records. CHA had been in the planning process for telehealth for the past two years, but once the pandemic hit, it sped up the process.

“Although the federal government granted a temporary waiver to use non-compliant HIPAA platforms during the coronavirus emergency period, this places patients and healthcare systems at risk long-term,” said Patrick Crotty, Managing Director, Healthcare, Maven Wave. “Since not all video platforms are equipped with security measures to protect personal health information, patient connections could compromise medical records and conversations, depending on the platform used. By developing this cloud-based integration between Google Meet and Epic, healthcare organizations can securely perform telehealth services throughout the pandemic and moving forward. We are proud to create this seamless, secure integration that makes HIPAA-compliant telehealth simple for patients and providers alike.”

Maven Wave designed its platform to allow only those who are authenticated into the tool on to launch Meet visits. Because Google Meet is part of G Suite, users will encounter no additional fees and the framework allows for multiple languages, and organizations can customize their virtual waiting rooms.

“Google Meet's functionality, flexibility and security were critical in supporting our rapid and inspiring conversion to a completely different model of care during the COVID-19 pandemic,” said Brian Herrick, MD, CIO, Cambridge Health Alliance. “Our patients have appreciated the ability to easily connect with their care teams virtually and experience a genuine alternative to an in-person visit, while the integration to our electronic medical record saves our providers time and ensures continuity of care.”


Ken Briodagh is a storyteller, writer and editor with about two decades of experience under his belt. He is in love with technology and if he had his druthers would beta test everything from shoe phones to flying cars.

Edited by Ken Briodagh

Editorial Director

SHARE THIS ARTICLE
Related Articles

When Smart City Technology Meets the Bright Lights of Broadway, Magic Happens

By: Matthew Vulpis    11/18/2021

Qualcomm Technologies, Inc. revealed plans to make New York's Times Square the epicenter of a brand new smart entertainment, hospitality, and retail e…

Read More

In the Smart City, Transportation Innovation is a Team Sport

By: Matthew Vulpis    10/25/2021

NJ TRANSIT is vital to the state's economic and social well-being, as well as it's quality of life, supporting individuals, families, communities, bus…

Read More

IoT Monitoring Mexico City Water Quality and Supply

By: Maurice Nagle    9/28/2021

At an elevation of nearly 7,400 feet from sea level, Mexico City is one of the largest and oldest cities in the Americas. Founded in 1521, it was cons…

Read More

Smart Cities Challenge Gets Proposed Re-START

By: Maurice Nagle    9/9/2021

Technological advancement is political party agnostic. Innovation isn't republican nor democrat, it is American. In 2015, the Department of Transporta…

Read More

Electrification of Federal Fleet Will Result in Reduced Emissions

By: Arti Loftus    8/24/2021

Early in 2018, Stanford University researchers carried out a national survey on the topic of climate change and global warming. Questions included bel…

Read More