Smart City

Smart City Sentinel

Cambridge Health Alliance and Maven Wave Deploy HIPAA Compliant Telehealth via Google Meet, Epic

By Ken Briodagh

In a recent release, Maven Wave, an Atos company, announced that it has deployed telehealth services that support HIPAA compliance through integration between the Google Meet video chat platform and the Epic electronic medical records software.

Due to the soaring demand for secure telehealth services amid COVID-19, Maven Wave reportedly designed this secure integration for Cambridge Health Alliance (CHA), a regional health system based in Massachusetts. With Maven Wave’s support, the health system accelerated this project to launch within a few weeks instead of a few months or longer.

CHA is a Harvard-affiliated system with two acute care hospitals, 13 community care centers, and 125,000 primary care patients using Epic software for its electronic health records. CHA had been in the planning process for telehealth for the past two years, but once the pandemic hit, it sped up the process.

“Although the federal government granted a temporary waiver to use non-compliant HIPAA platforms during the coronavirus emergency period, this places patients and healthcare systems at risk long-term,” said Patrick Crotty, Managing Director, Healthcare, Maven Wave. “Since not all video platforms are equipped with security measures to protect personal health information, patient connections could compromise medical records and conversations, depending on the platform used. By developing this cloud-based integration between Google Meet and Epic, healthcare organizations can securely perform telehealth services throughout the pandemic and moving forward. We are proud to create this seamless, secure integration that makes HIPAA-compliant telehealth simple for patients and providers alike.”

Maven Wave designed its platform to allow only those who are authenticated into the tool on to launch Meet visits. Because Google Meet is part of G Suite, users will encounter no additional fees and the framework allows for multiple languages, and organizations can customize their virtual waiting rooms.

“Google Meet's functionality, flexibility and security were critical in supporting our rapid and inspiring conversion to a completely different model of care during the COVID-19 pandemic,” said Brian Herrick, MD, CIO, Cambridge Health Alliance. “Our patients have appreciated the ability to easily connect with their care teams virtually and experience a genuine alternative to an in-person visit, while the integration to our electronic medical record saves our providers time and ensures continuity of care.”


Ken Briodagh is a storyteller, writer and editor with about two decades of experience under his belt. He is in love with technology and if he had his druthers would beta test everything from shoe phones to flying cars.

Edited by Ken Briodagh
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

Editorial Director

SHARE THIS ARTICLE
Related Articles

Efficient Solutions at the Edge: SiMa.ai, CVEDIA and Supermicro Announce New Collaboration

By: Alex Passett    6/6/2024

SiM.ai, CVEDIA and Supermicro have announced their joint collaboration to bring smart city solutions to the embedded edge.

Read More

Redefining Urban Mobility with AIoT: Hikvision Showcases New Smart Solutions

By: Alex Passett    6/5/2024

Hikvision recently showcased its new suite of transportation and parking management solutions designed for what it describes as "redefined urban mobil…

Read More

'A $100B Industry' in the Making: New Data Signals Great Growth for Smart City Technologies

By: Alex Passett    5/29/2024

According to Stocklytics and Statista, smart city technologies are expected to become "a $100 billion industry in 2024."

Read More

A Bright, Sustainable Home Solution: Looking at AiDot's SL5 Smart Solar Spotlight

By: Alex Passett    5/29/2024

AiDot has unveiled its intuitive, easy-setup solar spotlight for sustainable smart home usage.

Read More

Driving Smarter City Solutions: Hayden AI Partners with the City of Tallinn to Secure Bus Transit Safety and Efficiency

By: Alex Passett    5/22/2024

Hayden AI has partnered with the city of Tallinn in Estonia as part of its "Test in Tallinn" initiative. There, Hayden AI will deploy and monitor its …

Read More