Public Utilities Enhance Energy Efficiency Programs with Oracle

Elizabethtown Gas and Riverside Public Utilities (RPU) have joined a growing list of utilities using Oracle Opower Home Energy Reports to educate customers on energy efficiency and related savings.

“We are proud to be working with Riverside Public Utilities and Elizabethtown Gas to enhance their energy efficiency education and drive increased efficiency solutions amongst their customers,” said Rodger Smith, SVP and GM, Oracle Utilities. “Our behavioral Energy Efficiency programs have contributed significant bill savings for consumers, and we continue to innovate to bring our utility customers the best in home energy management solutions.”

Since Elizabethtown Gas launched the program in December 2017, participating customer savings reportedly continue to trend upward. The utility also implemented Oracle's energy efficiency web portal to provide online tools including bill comparison insights and an online audit.

RPU said in a release that it selected Opower Home Energy Reports to help improve customer experience, increase energy efficiency savings, and drive more digital engagement. The implementation of the Home Energy Reports represents an expanding relationship between RPU and Oracle Utilities. The utility currently utilizes Oracle’s Work and Asset Management solution to manage asset lifecycles, streamline maintenance operations and improve regulatory compliance.

“Working with Oracle, we are now able to deliver new, cutting-edge tools that allow our customers to gain a better understanding of their energy use at home and make educated decisions regarding their electric bill,” said Ryan McManus, account manager, RPU.

Oracle Utilities recently announced that its Opower Home Energy Reports and Energy Efficiency programs achieved a total of $2 billion in utility bill savings for consumers over the past decade and have reached more than 20 TWh in energy savings. The reports include a neighbor comparison, energy usage trends, seasonal disaggregation, and personalized energy saving tips that are powered by an intelligent recommendation engine.